Dear David

Roger and I were so impressed with the quality of the restoration of my Nicole Freres Musical Box.  Please can you pass on our appreciation of the fine workmanship to your colleagues.  There is no doubt that your advice to have the Musical Box restored was the best way forward and we were really delighted to see such a first class result.
We look forward to hearing from you again in due course.
Kind regards, Sandra

David,

 I wanted to tell you that the music box got here and you have done a beautiful job on it - I’m absolutely thrilled, -  I really am absolutely thrilled. It’s beautiful and the clasps are all  brass and everything and it plays lovely. I’m so happy with it Thank you ever so much.

Also Willowbase were very very good and did a very good packing job just as you said they would.

 I think that my friend when he sees what a good job you’ve done on this, he’s going to want his restored as well . I’ll get back to you as soon as I’ve seen him because I think that he’s going to want to overhaul the other one as well – because it’s absolutely fabulous. Thanks ever so much again, all my love, take care.

J.E.

Italy

 

Dear Mr Cowderoy,

Thank you for completing the restoration work on my Polyphon 

       -----------------   My only regret is that my late Uncle gave me the Polyphon about 30 years ago and now it is too late for him to hear it playing once again.

Yours sincerely,

R.F.

Dear Mr Cowderoy,

I don’t know what you did to our Grandfather Clock but you seem to have cured it!!! It’s working beautifully now……………………C.H.

Dear Mr Cowderoy,

Many thanks for a splendid job on my Musical Box, - please pass my thanks to all involved…………………A.R.

 

Dear Mr Cowderoy,

This is to thank you……. and to convey our appreciation and satisfaction for the outcome. Perhaps we shall be in touch again soon! ……….sincerely D.W.

Hi David,

Your level of professionalism, and curtesy is surprisingly refreshing in this day and age. I haven’t seen anything like this kind of service here in the USA as of yet, and it’s out of the question in New York City.

Good luck with your future sales over the Internet, I hope it becomes a lucrative part of your business!

……………..A.J.D.

Dear Mr Cowderoy

Thank you very much for your recent visit to value some pieces of my furniture, and I take pleasure in enclosing my cheque in payment of your invoice.

You may remember I was puzzled by your findings regarding the sofa table. It had belonged to my mother as far back as I can remember and I had thought that it had been her mothers before that, whereas perhaps it had been bought by my parents and would therefore not have been so old.

In any case you have taught me to look inside drawers!

Once again thank you for your help.

Yours sincerely J.R.

Dear Mr Cowderoy

I don't know if you remember me, a few weeks ago we were in your shop and I purchased a suspension spring for my wall clock which I have fitted and is now working perfectly.

We were also very interested in an oak cased grandfather clock and came home with the measurements but unfortunately the only place we could accommodate it is in the dining room which has a beamed ceiling and is too low. We are disappointed about this as both my wife and I really fell in love with the clock. We had to sell one we had in Yorkshire before we moved to Cornwall for the same reason but did hope that the one you had was a bit smaller and would fit but it was not so. I think we must rule out having a grandfather clock here and be content with our Victorian wall clock.

I am sorry to have been so long writing to you but had mislaid your card and have only today come across it.

I thank you for all your help and when we are in the area again will certainly visit your lovely shop.

Yours sincerely R.W.N.

Dear David

Thank you for sending the suspension springs. My wife and I, after a little bit of engineering which would have done justice to NASA space rockets, managed to fix a spring. The clock is now operating perfectly and sending out its dulcet chime every hour and ½ hour. Thanks to yourself and two mid seventies pensioners.

I remain yours gratefully

L.P.

P.S. Please find cheque enclosed.